Rwanda Utilities Regulatory Authority (RURA) said it would probe into the case of a woman who claimed to have been denied a seat on a public bus over her weight.
Agathe Umwizerwa took to X in the morning of Monday, December 2, after a driver denied her entry into the bus that was onboarding passenger from Nyabugogo Bus Station to Kabuga.
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According to Umwizerwa, the bus driver turned her away saying, “I was so big he wouldn’t find a space for me.”
“Yet, he still accepted many more people on the bus. I was wanted to arrive at work on time. This is injustice,” she wrote in a post on X, with a picture of the bus number plate.
She suggested that the bus belonged to Jali Transport Ltd.
“Driver must exhibit discipline and respect to passengers,” RURA said in a reply to Umwizerwa’s post. “It is also unacceptable for a driver to use such words and must not turn away a passenger.”
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Source link : https://allafrica.com/stories/202412030105.html
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Publish date : 2024-12-03 07:35:56
